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职位名称:Officer-外贸物流订单运营管理

发布日期: 2019-09-18 工作地点: 上海-闵行区
招聘人数: 2 职能类别: 供应链主管/专员
薪水范围: 工作性质: 全职
工作年限: 3-4年 学  历:本科
外语要求:英语 良好  
职位描述


Global Operation Management  (GOM

    

工作岗位要求:

监控3个单证中心的performance 对接国际业务需求 提高操作中心的业绩和运营表现 

customer serviceorder management / project management 经验有先考虑

熟悉HTS Code商品归类 或者 LC 信用证的优先考虑

·Define SOP /Executive Summary for internal operation, as well as external parties (vendors, service providers, etc.)
·Monitor operation performance and KPIs, seek chance of improvement
·Champion changes, initiate improvement on process streamlining.
·Manage medium to large sized projects, including new customer onboarding, business analysing, Business process automation.
·Share best practice, to continuously improve operations team’s productivity and quality service.
·Act as Tier 3 operation support on daily ad-hoc escalations.  
·Response customers enquires and organize regular operation performance review with customers. 

    

If you ……

Strong problem solving skills, with customer-orientated mindset.

Proactive, good communication skills, can work under pressure

Strong process engineering skills, familiar with ERP system, think logically and execute seamlessly

Have 3-5 years working experience in international trade or logistics.

Are fluent in English and Mandarin, both in spoken and written

Hold a degree in International Trade, Logistics

Have merchandising/forwarder job histories/experience, strong PPT, Macro skill, Tableau/Power Bi or project management experience will be a plus



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